FREE CLEANING BRUSH WITH EVERY ORDER

FAQs

Find the answers to your questions.

To charge the blender firstly plug in the provided USB-C cable to an outlet or source.

Secondly grab your Blender and open the flap with the USB symbol on the bottom. 

Plug in the USB and leave to charge for an hour. The light ring should appear red.

Once charged, the light ring should appear white.

If your have recently used your blender and is now no longer turning on. Let it sit for a few minutes and cool the motor. After waiting, turn the Blender back on and continue to blend! 

Yes, however we recommend to keep the blender empty and inside your checked bagged. 

Shipping Time-Frames

Australia:
Australia Post Standard: 4-6 Business Days
Australia Post Express: 1-2 Business Days

US/Canada:
Tracked Standard: 6-10 Business Days
DHL Express: 2-4 Business Days

United Kingdom:
Royal Mail: 2-4 Business Days
DPD Next Day: 1-2 Business Days

Europe:
Suisse Post Tracked: 5-15 Business Days
Suisse Post Express: 2-5 Business Days

International:
Suisse Post Tracked: 5-30 Business Days

if you have accidentally entered the wrong address or provided incorrect information please contact us as soon as possible. Our customer experience team will sort the case. 

We recommend that you store the blender securely with a tight lid and base in a dry area to ensure that no water or moisture can get in.